Terms of Service


Last updated: January 21, 2026


OVERVIEW

This website is operated by Peppy Poppy. Throughout the site, the terms “we,” “us,” and “our” refer to Peppy Poppy. Peppy Poppy offers this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including any additional terms referenced herein. These Terms apply to all users, including customers, visitors, and anyone interacting with our Services.

Please read these Terms carefully. By accessing or using the site, you agree to these Terms. If you do not agree, you may not use our Services.

Any new features or tools added to the site shall also be subject to these Terms. You can review the current version of these Terms at any time on this page. We may update, change, or replace any part of these Terms by posting updates on our website. Your continued use of the site constitutes acceptance of such changes.

Our store is hosted on Shopify, which provides the online platform to sell our products and Services.


SECTION 1 – ONLINE STORE TERMS

By using our Services, you represent that you are at least the age of majority in your state or territory. You may not use our products for any illegal or unauthorised purpose, and you must comply with all applicable laws, including copyright and privacy laws.

You must not transmit any viruses or harmful code. Any breach of these Terms may result in immediate termination of your Services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

Headings are for convenience only and do not limit or affect these Terms.


SECTION 3 – ACCURACY AND TIMELINESS OF INFORMATION

We strive for accuracy but cannot guarantee that all information on the site is complete, current, or error-free. Product descriptions, pricing, and images are for reference only. Any reliance on site information is at your own risk.


SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES

Product prices and availability are subject to change without notice. We may modify or discontinue any part of the Service at any time. We are not liable for changes, price adjustments, or temporary unavailability.


SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available exclusively online. Quantities may be limited. Returns and exchanges are handled according to our [Refund Policy]. We make every effort to display product images and colours accurately, but cannot guarantee exact color reproduction.

We may limit sales by person, region, or jurisdiction. All descriptions and pricing are subject to change.


SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete, and accurate account and payment information. We reserve the right to limit or cancel orders that appear to be placed by resellers or duplicate accounts.

For more details, please see our [Refund Policy].


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools or services. These are provided “as-is” and at your own risk. We do not guarantee functionality or endorse third-party tools.


SECTION 8 – THIRD-PARTY LINKS

Our site may contain links to third-party websites. We are not responsible for the content or practices of third-party sites. Any transactions or interactions with third parties are at your own risk.


SECTION 9 – USER COMMENTS, FEEDBACK AND SUBMISSIONS

Any submissions you provide to us, such as ideas, suggestions, or messages, may be used by us without obligation. You agree that your comments will not violate third-party rights, contain harmful content, or introduce viruses.


SECTION 10 – PERSONAL INFORMATION

Your use of our Services is also governed by our [Privacy Policy].


SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

We may correct errors in product descriptions, pricing, promotions, or availability at any time without notice. We are not obligated to update past information.


SECTION 12 – PROHIBITED USES

You may not use our site or Services for unlawful purposes, harassment, false information, spamming, or interfering with security features. We may terminate access for violations.


SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Our Services and products are provided “as-is” and “as-available.” We do not guarantee uninterrupted or error-free operation. To the maximum extent permitted by law, Peppy Poppy is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our Services or products.


SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Peppy Poppy, its affiliates, employees, and partners from any claims, damages, or expenses arising from your violation of these Terms or applicable law.


SECTION 15 – SEVERABILITY

If any provision of these Terms is found unenforceable, it will be severed, and the remainder of the Terms will continue in effect.


SECTION 16 – TERMINATION

Either party may terminate these Terms at any time. Obligations incurred prior to termination survive termination.


SECTION 17 – ENTIRE AGREEMENT

These Terms and any related policies constitute the entire agreement between you and Peppy Poppy regarding the Services, superseding prior agreements.


SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of Australia.


SECTION 19 – CHANGES TO TERMS

We may update these Terms at any time. Your continued use of our site constitutes acceptance of any changes.


SECTION 20 – CONTACT INFORMATION

Questions about these Terms? Contact us at:
📧 peppypoppyflorist@gmail.com
DM us on Instagram/Facebook @ peppypoppy_florist
Sydney, NSW, Australia

Contact us